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Before asking questions, we strongly encourage you to check here first for the answer. If you don't see it, ask away and we'll probably add it to this FAQ. Thanks for visiting!
- What are the available payment methods?
You can purchase by Credit Card (including Visa, MasterCard, Diners, and AmEx), PayPal, Cheque, Purchase Order, or Bank Transfer (bank fees at your own expense). Purchases by Bank Transfer must be pre-arranged with Fusion Digital - please open a ticket at http://support.fusiondigital.co.nz/. - I heard that you offer a 30 day money back guarantee. How does this work?
If you aren't happy with the product you purchase, contact our sales department via the contact form at the site you purchased the product, or the support centre. Please note that all refunds are subject to our refund policy. - Can I try before I buy?
In some cases, yes, in fact we strongly encourage you to! Simply head to the product site you want, and download the product you want from there. PHP products, including Invision Board modifications, cannot be trialled in this manner. Most purchasable IP.Board modification products will be installed on this community support forum, so you can evaluate them here. You can also often find demonstration videos in the gallery. - What products do you sell?
Our business productivity suite includes Chronicle, the desktop time tracker (currently Windows only - we do expect to release a Mac OS X, iPhone and Windows Mobile version at some point in the not too distant future). Our Invision Board modification suite includes Fusion Menu, which you can see in action on every page of these forums. - What's the upgrade policy?
You will receive all minor version upgrades free of charge. Major version upgrades will incur a small upgrade fee (typically 25% or so of the original purchase price). For IP.Board modifications, this policy was not previously made clear so does not apply purchasers prior to the 30th May 2010, who will continue to receive major updates free of charge.
