Jump to content


IPS Marketplace


  • Please log in to reply
3 replies to this topic

#1

  • Guests

Posted 28 December 2010 - 12:43 AM

I bought Fusion Menu on the IPS Marketplace. How do I get access to the support forum here?

#2 Mat

Mat

    Director of Product Development

  • FDE Management
  • 201 posts
  • LocationAuckland, New Zealand

Posted 28 December 2010 - 05:59 AM

You'll need to submit a ticket to us via the support center at http://support.fusiondigital.co.nz - include the email you use on the IPS forums, and the email you use here. We haven't yet implemented automatic synchronisation between IPS marketplace and our systems, but even when we do it'll still rely on you using the same email in both places.
Mat Barrie / Director of Product Development

Fusion Digital Entertainment Limited
Web: http://www.fusiondigital.co.nz/
Support: http://www.fusiondigital.co.nz/

Chronicle, the desktop time tracker for Windows • Fusion Menu, the leading navigation enhancement application for IP.Board • ibContact, the in development community newsletter application


#3 superstrikertwo

superstrikertwo
  • Current Customers
  • 6 posts

Posted 28 December 2010 - 02:27 PM

I've submitted a ticket unfortunately when I try to return to the ticket it tells me to login and when I login I get this:
Posted Image

#4 Mat

Mat

    Director of Product Development

  • FDE Management
  • 201 posts
  • LocationAuckland, New Zealand

Posted 28 December 2010 - 06:58 PM

Grr. Sorry, buggy blasted support desk solution. I'll be having a go at them.

For what it's worth, I've also removed the gmail address ban, we'll be leaving it to the IPS spam service to deal with spammers now.

In case you missed it, you're now registered as a customer.
Mat Barrie / Director of Product Development

Fusion Digital Entertainment Limited
Web: http://www.fusiondigital.co.nz/
Support: http://www.fusiondigital.co.nz/

Chronicle, the desktop time tracker for Windows • Fusion Menu, the leading navigation enhancement application for IP.Board • ibContact, the in development community newsletter application





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users